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What can a virtual assistant do for my business?We can manage tasks such as: General administration tasks Filing and archiving documents virtual receptionists and outbound calls The benefits of using our sercies include: the flexibility of no lock-in contract or minimum commitment a trusted business relationship 20 years administration experience
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What is the first step?When you first contact us (whether by phone or email), we will ask questions about you, your business and establish your needs. We will discuss how many hours you may need to ensure all your admin tasks gets completed proficiently.
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Do I have to train my Virtual Assistant?Yes! Hiring a virtual assistant is like employing a new team member. You will need to spend time coaching in how you like your work completed. This may be as simple as sending over an example with instructions, or an in-depth conversation.
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What hours do you work?Working hours are on Sydney, Aus EST 9am-5pm Monday through Friday. To accommodate needs of clients, have the flexibility to work on either Saturday or Sunday as well.
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Will you sign a confidentiality agreement?Yes – this is part of our Service Agreement. It protects you and us and is a benefit for all parties.
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What are your payment terms?We have a strict 7 day payment term. If payment is not received withn the 7 days, you may have your services suspended.
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